Business intelligence services that end the guesswork
Data integration, KPI dashboards, and predictive analytics built as engineering, not slideware. Plus PrismAnalyst, our AI data analytics platform, so anyone on your team can ask a question in plain English and get an answer backed by SQL they can audit.
Every company already has the data. What most do not have is a short path between a question and a number somebody trusts. Here is how we think about the decisions that shape a business intelligence build, before anyone opens a chart tool.
What business intelligence actually delivers
Most companies do not have a data problem. They have a distance problem. The data exists, in the CRM, the ERP, the billing system, and four spreadsheets, and the distance between it and the person who needs it is measured in days and favours. Business intelligence solutions close that distance by making the answer available before the decision is made rather than after.
That reframing changes what a good BI project looks like. The measure is not how many dashboards were delivered or how much data was integrated. It is whether a decision that used to be made on instinct is now made on evidence, and whether the evidence arrives fast enough to matter. Everything else, the warehouse, the pipelines, the semantic layer, is infrastructure in service of that.
Why BI projects fail, and what we do differently
The common failure is not technical. It is a programme that integrates every system before showing anyone a number, discovers in month seven that two departments defined active customer differently, and delivers a dashboard nobody trusts. Trust lost at that point is expensive to recover, because people quietly go back to their own spreadsheets and the platform becomes shelfware with a licence renewal.
We invert the sequence. One domain, the sources it genuinely needs, and a dashboard in production inside four to six weeks, because a live dashboard is also the fastest way to prove the pipeline is correct. Definitional disputes get settled in discovery, in writing, with an owner. The second domain then costs less than the first, and the third costs less again, which is what a BI programme is supposed to feel like.
The modern BI stack, layer by layer
Four layers do the work. Integration moves data out of source systems on a reliable schedule. Storage and modeling turn it into a warehouse with tested transformations and one definition per metric. Presentation puts it in front of people as dashboards, scheduled reports, and alerts. And a conversational layer now sits on top, answering the questions the presentation layer was never configured for.
That fourth layer is the genuinely new part, and it is the one most likely to be sold badly. A tool that lets a language model interpret your rows and narrate a plausible number is not analytics, it is risk. The version that works keeps the model on the schema and the aggregate, generates real SQL against your real data, and shows you the query. That is the constraint PrismAnalyst is built around, and it is why the AI layer can point at production data rather than a sample set.
Build, buy, or both
Licensed BI tools are good at what they were designed for: governed dashboards, scheduled distribution, and a report builder a finance analyst can drive without help. If you already own one, the highest-value work is usually underneath the tool, in the pipelines, models, and refresh logic that determine whether the numbers are right and whether they arrive on time.
Custom engineering earns its place at the edges. Embedded analytics inside your own product, where per-seat licensing is the wrong commercial shape entirely. Real-time operational views a batch refresh cannot serve. Volumes or access rules that a licensed tool prices punitively. Most of our engagements land on both sides of that line, and the consulting work is largely about drawing it in the right place for your situation rather than for ours.
Our business intelligence services
BI strategy and consulting
Business intelligence consulting that starts from the decisions you want to improve, not the tools you might buy. We audit your sources, settle the metric definitions two teams currently disagree about, and hand back a roadmap with a first release you can ship in weeks.
Data integration and pipelines
Data integration services across databases, cloud warehouses, SaaS APIs, and the flat-file exports that still carry real business logic. Pipelines run as scheduled, queue-backed jobs with retry and alerting, so a broken source is visible rather than silently stale.
Data warehouse and modeling
A warehouse and a semantic layer where gross margin means one thing across every report. We build incremental models, historical snapshots, and tested transformations so the number on the dashboard survives being questioned in a board meeting.
KPI dashboard development
Dashboard development that begins with a decision, not a chart type. Every tile has an owner, a written definition, a refresh cadence, and a target, and anything that would not change what someone does tomorrow does not get built.
Data visualization services
Charts chosen for the question rather than the demo: comparison, distribution, composition, and trend each get the form that reads fastest. Accessible colour, honest axes, and layouts that hold up on a phone in a warehouse aisle.
BI reporting solutions
Scheduled reports that land in an inbox, a Slack channel, or a finance system on the morning they are needed, with drill-down back to the row level and threshold alerts that fire when a number moves before anyone thought to look.
Predictive analytics services
Demand and revenue forecasting, churn and risk scoring, and anomaly detection on operational metrics. Forecasts are computed against your actual history and are reproducible, so you can see what the projection was fitted on.
Conversational analytics with PrismAnalyst
Our AI data analytics platform sits beside the governed dashboards and answers the follow-up question they were never built for. Ask in plain English, get a chart back with the SQL that produced it attached.
Works with the reporting tool you already run
You do not have to replace a tool your finance team already knows. We build the warehouse, the models, and the refresh logic underneath it and expose them over standard SQL, so your existing reports keep working and start being right.
What data-driven decision making changes
Answers in minutes, not sprint cycles
The question that used to become a ticket, a queue, and a week of waiting becomes something an operator answers themselves before the meeting ends. Data-driven decision making fails on latency far more often than on capability.
One version of the truth
Definitions live in the data model, not in a formula someone typed into their own copy of the report. When sales and finance quote a revenue figure, it is the same figure, and both can trace it to the same source rows.
Self-service across the whole team
Business analytics services only pay back when the people closest to the problem can use them. Role-based access, readable models, and a natural language layer mean an answer no longer requires knowing SQL or owning a licence.
Lower total cost of ownership
Per-seat licences, redundant tools, and analyst hours spent rebuilding the same export every month add up quietly. Consolidating the stack and automating the recurring reports usually pays for the build before the year is out.
Privacy you can defend
We deploy into your cloud account with bring-your-own-key credentials, and the AI layer runs on a Schema-Only Protocol where the model sees column names and aggregates, never raw records or PII. Legal gets a design they can approve.
Enterprise business intelligence that scales
Incremental refresh, queue-backed processing, and workspace-scoped access control designed for the volume that arrives in year three, not just the pilot dataset. Adding a region or a business unit is configuration, not a rebuild.
PrismAnalyst: conversational analytics on your own data
Natural language to SQL
Type the question the way you would ask a colleague. A purpose-built text-to-SQL step writes the query against your data and runs it, with no filters to configure and no dashboard to build first.
Verified, auditable answers
Every answer arrives with the exact SQL that produced it, so you can read it, re-run it, or hand it to an analyst. Nothing is estimated from model memory, which is the failure mode that makes general-purpose AI unusable on real numbers.
Automatic schema detection
Drop in a CSV or Excel file and PrismAnalyst detects columns, types, and dates, with LLM-guided header handling for the messy, merged-cell spreadsheets that real businesses actually run on.
Charts generated from the answer
Bar, line, and pie charts built from the query result rather than pre-configured in advance, so the visualization matches the question that was asked instead of the one someone anticipated last quarter.
Forecasting and anomaly detection
Regression and outlier detection computed via SQL over your own history. Because the maths runs on your data rather than inside a model, the projection is reproducible and the anomaly points at a row you can inspect.
Period-over-period comparison
Month, quarter, and year comparisons handled natively, which is what separates a genuine trend from seasonality. Ask why revenue dropped and you get the breakdown, not just confirmation that it dropped.
Multi-agent routing
Specialist agents handle sales, inventory, and open-ended analysis questions, so one prompt is not asked to do three jobs and drift between them. The router picks the right specialist per turn.
Schema-Only Protocol and PII redaction
The language model only ever sees column names, data types, and aggregated results. Raw rows stay in your environment on a local query engine, and PII is detected and redacted automatically.
No ETL, no warehouse setup
For teams without a data platform, PrismAnalyst is the whole stack: connect a source and start querying. For teams with one, it becomes the conversational layer on top of the warehouse you already run.
Use cases across the business
Finance
Revenue and margin by product, cost centre variance against budget, cash flow and receivables ageing, and a month-end close that stops depending on one analyst rebuilding the same workbook.
Sales
Pipeline coverage and stage conversion, rep and territory performance against quota, deal velocity, and forecast accuracy measured against what actually closed rather than what was predicted.
Operations
Throughput, cycle time, and SLA attainment on live dashboards, with threshold alerts that fire on the exception instead of waiting for someone to open a report and notice.
Marketing
Spend and return by channel and campaign, cost per acquisition against lifetime value, and attribution joined to closed revenue in the CRM rather than stopping at the click.
Supply chain
Inventory turns and stockout risk, supplier lead-time reliability, demand forecasting by SKU and location, and the carrying-cost view that makes the tradeoff explicit.
Product
Adoption and retention by cohort, feature usage against the roadmap bet that justified it, funnel drop-off, and support volume correlated to the release that caused it.
Industries we serve
Retail and ecommerce
SKU and category performance, basket analysis, promotion lift measured against a baseline, and store-level or channel-level comparison that survives being sliced by region and season.
Manufacturing
OEE, yield, and scrap by line and shift, maintenance and downtime analysis, and a quality view that connects a defect rate back to the batch, the shift, and the supplier.
Healthcare
Capacity and utilisation, patient throughput and wait times, and outcome reporting built on access controls and audit trails tight enough for the regulator, not just for the dashboard.
Financial services
Portfolio and product profitability, delinquency and risk exposure, branch and channel performance, and regulatory reporting where the lineage from figure to source row has to be provable.
Logistics
On-time delivery and exception rates, route and fleet cost per drop, warehouse throughput, and the real-time operational view that lets a control tower intervene while it still matters.
Technology and SaaS
ARR, net revenue retention, and cohort churn, unit economics per customer segment, infrastructure cost against usage, and embedded analytics shipped inside your own product for your customers.
Case study highlights
Three production systems where the measurement work carried the outcome. Each links to the full engineering write-up, including the constraints and the decisions behind the numbers.
Cost analytics
Instrumentation that turned a Rs 10M monthly bill into a decision
A foundation was spending over Rs 10 million a month on hosted voice at Rs 0.50 per minute and could not prove a migration would pay off. We instrumented per-minute cost and quality across the call path, then built the self-hosted gateway the numbers justified, with Prometheus telemetry running against the same metrics that made the case.
Unstructured sessions turned into scored, evidence-cited reports
Video interview tools recorded sessions and left the evaluation to a human reading them back. We built a pipeline that captures the transcript live, scores five behavioural dimensions against structured criteria, and generates a full report with evidence citations in under three minutes, so the analysis arrives while the decision is still open.
A retrieval layer that made answers over company data trustworthy
Naive retrieval returned confident wrong answers, which on business data is worse than no answer at all. We built a three-stage hybrid pipeline with query expansion, parallel vector and keyword search, and cross-encoder reranking, with tenant isolation enforced at the vector and knowledge base layers.
We map your source systems, meet the teams who will use the output, and turn vague reporting asks into defined metrics with owners and targets. You leave with a scope, a first release, and the definitional disputes resolved in writing.
2
Data audit and architecture
We profile the actual data rather than the schema documentation, find where systems disagree, and design the integration and model around what is really there. Data quality problems surface here, when they are still cheap.
3
Pipeline and model build
Integrations, transformations, and the semantic layer built in tight increments against real data. Pipelines ship with retry, alerting, and tests, so the first silent failure in production is caught by the system and not by a confused executive.
4
Dashboards and rollout
Dashboards and reports delivered to the teams that specified them, with role-based access, training on the definitions behind each tile, and a review after two weeks of real use to cut what nobody opened.
5
Optimize and extend
We watch which dashboards get used and which questions still go unanswered, tune refresh and query cost, and extend into forecasting once the reporting layer has proven the history is sound.
Frequently asked questions
What are business intelligence services?
Business intelligence services cover everything between the systems that create your data and the people who need an answer from it. In practice that means four things: data integration services that pull records out of your CRM, ERP, billing system, and product database on a schedule you can rely on; a data model that defines what a term like active customer or gross margin actually means, once, so two teams cannot compute it differently; dashboard development and reporting that put the resulting numbers in front of the people who act on them; and the consulting work that decides which questions are worth answering first. We deliver all four, and we deliver them as engineering rather than as a slide deck.
What is the difference between business intelligence and data analytics?
Business intelligence answers what happened and what is happening now: revenue by region this quarter, orders stuck in fulfilment today, churn by cohort since January. Data analytics services reach further, into why it happened and what happens next, which is where segmentation, statistical testing, and predictive analytics services live. The distinction matters less than the sequence. Predictive work built on data nobody trusts produces confident forecasts of the wrong thing. We build the reporting layer first because it is also the layer that proves your pipelines are correct, then extend into forecasting once the numbers hold up.
How much do BI consulting services cost?
Cost tracks three variables: how many systems have to be integrated, how messy the data in them is, and how many dashboards and reports you need on day one. A focused engagement covering two or three sources and a single executive KPI dashboard is a very different number from an enterprise business intelligence programme spanning a dozen systems, a warehouse build, and role-based access for hundreds of users. We do not publish a rate card because a range that wide is not useful to you. Bring us your source systems and the decisions you want to improve, and discovery ends with a scope, a fixed build cost, and a running cost model that separates our fees from the platform and infrastructure you will pay for directly.
Do we have to replace the reporting tool we already use?
No, and usually you should not. Most organisations that come to us already own licences, and replacing a tool the finance team knows is rarely the highest-value change. The problem is almost never the chart tool. It is the pipelines feeding it, the definitions behind the measures, and a refresh that does not finish before the meeting starts. We build that layer, expose it over standard SQL, and connect your existing tool to it, so the reports people already rely on keep working and start being right. We build custom dashboards when the requirement genuinely calls for it, typically embedded analytics inside your own product, where per-seat licensing is the wrong commercial shape.
What is PrismAnalyst and how does it differ from a traditional BI tool?
PrismAnalyst is our AI data analytics platform. You upload a CSV or Excel file, ask a question in plain English, and get a chart or table back with the SQL query that produced it attached. The difference from a traditional BI tool is what happens before the first answer: a dashboard has to be configured in advance by someone who already knows the question, whereas PrismAnalyst has nothing to pre-build. The difference from a general-purpose AI assistant is the audit trail. Every number traces to a query you can read and re-run, so nothing is estimated from model memory. In most engagements the two work together: governed dashboards for the metrics the business watches every day, and PrismAnalyst for the follow-up question the dashboard was never built to answer.
How long does a BI implementation take?
The first dashboard a team actually uses is usually live within four to six weeks, covering one domain and the sources it needs. That is deliberate. Programmes that spend six months integrating everything before showing anyone a number tend to discover their definitions were wrong in month seven. Broader enterprise business intelligence rollouts run three to six months depending on source count and data quality, and the pace is set almost entirely by how clean the upstream systems are and how quickly your team can settle definitional disputes. We scope both in discovery and give you a dated plan.
Can you connect our existing systems and databases?
Yes. Our data integration services cover relational databases, cloud data warehouses, SaaS platforms through their APIs, and the spreadsheets and flat-file exports that still carry real business logic in most companies. We build on PostgreSQL by default and read from whatever your systems already run on. Where no API exists we build the extraction. Pipelines run as scheduled, queue-backed jobs with retry and alerting, so a source system that goes down delays a refresh visibly instead of quietly publishing stale numbers as current ones. Tell us your specific sources in discovery and we will confirm what connects directly and what needs building.
How do you decide which KPIs to track?
We start from decisions, not from data. For each team we ask what they would do differently if a number moved, and any metric that produces no answer does not become a tile. That single filter usually cuts a proposed dashboard in half, which is the point: KPI dashboard development fails far more often from clutter than from missing charts. What survives gets a written definition, an owner, a refresh cadence, and a target, and the definition lives in the data model rather than in a formula someone typed into one report. When sales and finance disagree about what a closed deal means, that gets resolved in discovery, before it becomes two dashboards that never reconcile.
Do you offer predictive analytics services?
Yes, with a precondition. Forecasting is only as good as the history feeding it, so we do it once the reporting layer proves the history is correct. From there the common work is demand and revenue forecasting, churn and risk scoring, anomaly detection on operational metrics, and period-over-period comparison that separates a genuine trend from seasonality. PrismAnalyst computes forecasts as regression over your actual data via SQL rather than estimating from a language model, so the projection is reproducible and you can see exactly what it was fitted on. For heavier modelling we build in Python against the same warehouse, and the output lands back in your dashboards rather than in a notebook nobody opens.
Where does our data live, and who can see it?
Your data stays in your environment. We deploy into your cloud account or your own servers, and we work bring-your-own-key, so you hold the credentials to your sources and your warehouse. When AI is part of the build, PrismAnalyst uses a Schema-Only Protocol: the language model sees column names, data types, and aggregated results, never individual records or PII, and the analysis itself runs on a local query engine. That is what makes the AI layer defensible to a legal or compliance team rather than something they have to prohibit. Access inside the dashboards is role-based, so a regional manager sees their region and the board sees the roll-up.
Who owns the dashboards, pipelines, and code?
You do, in full. Pipelines, transformation logic, data models, and dashboard definitions are delivered into your repositories and your infrastructure, with documentation written for the engineer who inherits it rather than for us. There is no proprietary runtime you have to keep paying for to keep your own reports working, and no lock-in clause that makes leaving expensive. We would rather be retained because the work is good.
What do we need to have ready before we start?
Less than most teams expect. You need read access to the systems that hold the data, one person per domain who can settle definitional questions with authority, and a short list of the decisions you want to make better. You do not need a warehouse, a data team, or clean data. Cleaning it is part of the work, and the mess is usually informative: the places where two systems disagree are almost always the places where the business is losing money or time.
Bring us your source systems and the decisions you want to make better. We'll show you what we'd build, what it costs to run, and which dashboard would be live first.